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Shenzhen Shinuoqi Electronical Science and Technology Co. td. Company Profile
Service
Service Philosophy: Our Five Core Commitments
"Customer First, Swift Response, Accurate Solutions, Innovative Approach, Comprehensive Care"

Forged through 18 years of industry experience, this unique value system guides every client interaction:

  • Customer First : Prioritizing your interests from design to after-sales support
  • Swift Response : Dedicated rapid channel for Shenzhen clients + global CRM-driven action
  • Accurate Solutions : Multi-stage verification ensuring operational perfection
  • Innovative Approach : Future-proofing your business through R&D breakthroughs
  • Comprehensive Care : Proactive planning for geography/climate/technology variables

Unconditional Service Promise
Warranty Shield
  • 0-2 Months Post-Delivery : Free device replacement (excludes Force Majeure : wars/fires/floods/typhoons/earthquakes)
  • All Products : 3-year free repair + lifetime technical support (Force Majeure excluded)
  • Post-Warranty Care : Monthly system health inspections
24/7 Global Response
  • Hotline : +86-755-82271182 (Multilingual: EN/ZH/ES)
Guaranteed SLA
Severity Response Time Resolution Time
Critical ≤30 minutes ≤12 hours
Major ≤3 hours ≤24 hours
Minor ≤12 hours ≤72 hours

Client-Centric Service Ecosystem
Demand Prediction System
  • Reactive : On-site maintenance teams at residential zones within 4 hours
  • Proactive : Technical audits anticipating failure points
Technical Powerhouse
  • Vertical integration: In-house R&D + production + maintenance teams
  • 40% cost reduction using patented components
Omni-Channel Hotline
  • Contact via email/fax/phone for:
    • Policy inquiries
    • System failure reporting
    • Improvement proposals
Technical Empowerment Program
Customized Training
  • General Operations : System/computer fundamentals
  • Specialized Certification :
    • Daily maintenance protocols
    • Emergency troubleshooting
  • Curriculum tailored to:
    • Facility specifications
    • Staff skill levels
    • Local climate/network conditions
History
LNTECH Milestones: Innovating Security Since 2005
2005-2010: Foundations of Excellence
  • 2005 Founded in Shenzhen, launched brands LNTECH ® & SNUKE®
  • 2006 China's #1 supplier of video doorbell cameras
  • 2007 Elected to China Security Association Council
  • 2008 Established Hong Kong LNTECH for global expansion
  • 2009 Pioneered 960H analog systems (RJ-Series)
  • 2010 Partnered with LG XDI-II core technology
2011-2015: HD Revolution
  • 2011 Launched RJ11/RJ13 Ultra-WDR HD cameras
  • 2012 Breakthrough EYENIX HD-SDI 1080P/720P series
  • 2013 World's first real-time SDI DVRs (4/8/16CH)
  • 2014 EX-SDI transmission tech solved 500m distance limit
  • 2015 EX-SDI DVR systems with multi-channel recording
2016-2020: Diversified Vision
  • 2016 Multi-sensor cameras: 6-in-1 HD, 4M EX-SDI, USB industrial, HDMI/SDI converters
  • 2017 Specialized solutions:
    • Anti-glare/Starlight/Global shutter cameras
    • 30X all-in-one PTZ & SDI medical endoscopes
  • 2020 Pandemic response:
    • AI thermal screening systems (schools/checkpoints)
    • Medical endoscopes with microscope integration
2021-2025: Intelligent Future
  • 2023 AIoT surveillance ecosystems with edge computing
  • 2024 4K surgical imaging systems CE/FDA certified
  • 2025 Autonomous security drones with SDI live-streaming (Projected)